Frequently asked questions

The exact meeting point, depending on your terminal, is stated in your written confirmation. Your driver waits for you there.

We track your flight using its number. The 1 hour of waiting count from the actual landing time.

In France, VTC chauffeur services operate by advance reservation only. Drivers cannot accept passengers without a booking or wait on public roads to solicit fares.

Up to 3 passengers. Luggage: 2 large suitcases and 2 cabin bags, plus small bags. A third large suitcase is possible: we confirm in writing depending on its size. You can test your case on the Vehicle page.

Our sedan carries 3 passengers at most, so everyone travels comfortably with their luggage. For 4 people or more, a van or two vehicles will suit you better.

Yes. They count among the 3 passengers. Give their age and the type of seat needed in your request. The regulations require a suitable child restraint.

Online by card at booking, through a secure payment link; or a 20% deposit by card online, with the balance paid to your chauffeur at the end of the journey, by card (contactless) or in cash with the exact amount (no change given). Monthly invoicing is available for business clients.

Yes. Cancellation is free up to 24 hours before pickup: your payment or deposit is refunded. Less than 24 hours before, or in case of a no-show, 20% of the fare is retained (if you were paying the balance in person, the deposit is kept). In exceptional circumstances with supporting documents, please contact us. Details are in our terms of sale.

Yes, we serve the French Riviera and its hinterland. Long-distance transfers and same-day return journeys are available on request. Please share your itinerary, date and number of passengers.

Yes: a 4-hour half day or an 8-hour full day, with the same driver. Minimum duration: NAN.

The site is available in French, English and Japanese. We reply in writing in: NAN.

It depends on the distance: €2.75 per kilometer, €45 minimum, tolls included. For a pickup far from Nice (more than 30 km), the fare is on request and confirmed in writing. Transfers between the airport and Nice, Antibes, Cannes and Monaco have a fixed price.

Test your case on the Vehicle page before booking. If, at pick-up, your passengers or luggage exceed what you declared and the vehicle's capacity, the driver may refuse the ride for safety reasons. The ride is then canceled and any amount paid is returned as a credit note of the same value (general terms of sale, article 9).

Yes: +30% at night (21:00 – 8:00) and during major events on the French Riviera. The two are not combined. The surcharge is included in the price shown by the simulator and confirmed before your journey.

Yes, automatically: after 5 completed journeys within the last 12 months, you receive 10% off your next journeys. No code needed: we recognize you by your email or phone number.